MENGATASI GLOSSOPHOBIA MELALUI PELATIHAN PUBLIC SPEAKING ONLINE(STUDI FENOMENOLOGI MAHASISWA MSIB)

Abstract

Public speaking competence is an essential skill for university students in academic and professional settings. However, many students experience glossophobia, a condition characterized by excessive fear and anxiety when speaking in public. This study aims to explore the experiences of students participating in the Certified Internship and Independent Study Program (MSIB) in overcoming glossophobia through online public speaking training organized by PT Certrova Solusi Indonesia. This research employed a qualitative method with a phenomenological approach. Data were collected through in-depth interviews, participant observation, documentation, and source triangulation involving six MSIB students and one public speaking instructor. The findings revealed that participants experienced various symptoms of glossophobia prior to the training, including nervousness, trembling voices, cold sweats, blank minds, and avoidance of public speaking situations. During the training process, participants engaged in interactive learning activities involving presentation simulations, direct practice, storytelling exercises, and continuous feedback. The results demonstrated significant improvements in self-confidence, message organization, audience engagement, and emotional regulation. Furthermore, the application of Aristotle’s rhetorical elements, namely ethos, pathos, and logos, alongside self-disclosure practices, contributed to participants’ transformation into more confident and effective communicators. This study concludes that online public speaking training is an effective strategy for reducing glossophobia and enhancing communication competence among university students.